murcia

FAQs FOM University PDF Print Email

Please read this carefully and contact us if you need to know anything else!

1. What does IH Murcia have to do with UCAM?

Instituto Hispánico de Murcia is an independent, privately run and recognised Spanish language school for foreign students established in 2000.

We offer students´ flat & host family accommodation to our own students and both UCAM and UMU (University of Murcia) have recommended our service for some years now.

2. What does IH Murcia offer to FOM students?

We can provide many useful things:

  • A special intensive Spanish language course for your specific needs to survive in Murcia!
  • A student discount card to save up to 50 € per month.
  • A welcome activity pack to get to know Murcia and other international & local students.
  • Well located and good value for money accommodation.
  • One to one customer service: to help and assist. Try out our chat service in the right bottom corner!
  • IMPORTANT: In order to book & pay any of the above, just send us an email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it with your bank transfer payment receipt according to the item you would like to book. Easy, peasy, Japanese!

3. Why should I get one of your apartments?

For many reasons, in fact:

  • More than 30 happy FOM students accommodated in 2012!
  • Experience and know-how since year 2001. We know what we do, and we do it well!
  • Recommended by many national & international companies (click here).
  • Excellent value for money.
  • Flats located in the city centre & safe neighbourhoods.
  • Avoid uncomfortable surprises when booking yourself via Internet. It happened to other students!
  • Save a lot of money avoiding real estate agencies.
  • One to one customer service: to help and assist. Try out our chat service in the right bottom corner!
  • Possibility of moving to another flat if compelling reasons at no extra cost.

4. What kind of apartments do you provide?

We offer 3 different kind of apartments:

  • Shared apartments. Single room in an apartment where other international and/or Spanish students live. You will share kitchen, living room and, in most cases, bathroom.
  • Empty apartments. You can book a full apartment for you and your friends only.
  • Empty apartments for only 1 person. This is the less economic option (price around twice of a single room in a shared apartment), but the most comfortable one. Bills are also higher choosing this option (80€ a month average). Please take into account that sharing an apartment with other students will improve your experience abroad.

5. Can, for example, 2 people book a 3 room apartment just for themselves?

No problem with that while paying full amount for the extra empty room.

6. How do I book a room?

  • In order to book a room you need to contact us to check availability. Once you had chosen your flat and in order to confirm your booking, you will have to pay a 200 € deposit that will be refunded once you leave your room at the agreed date if there is no breach of contract.
  • The deposit will be paid by bank transfer to the following account:

Bank: SabadellCAM

Address: Av. Juan Carlos I, 24, Alhama (Murcia) 30840 - Spain

Name: Instituto Hispánico de Murcia

IBAN / BIC: ES25 00811162350001038109 / BSABESBB

  • Once the bank transfer is made please send us an email attaching your bank receipt confirmation.
  • The room will not be fully booked, and therefore available to other students, till we receive your personal data, bank transfer receipt and signed contract.
  • In order to provide your personal information, please click here and fill in the gaps. As it is a general course and accommodation form, you will have to select ACCOMMODATION ONLY in the COURSE box and the dates you will be in Murcia, and the same below  in the ACCOMMODATION box as they are required fields.
  • And remember to let us know any special needs when booking your apartment. We will do our best to help you.

7. Could I pay my deposit and my 3 month rent all together?

You can pay just your deposit at first when you make your reservation and then, after your arrival, your rent every month, or everything in one go. Just let us know!

8. How, to whom and when can I pay my monthly rent?

  • You have to come to Instituto Hispánico de Murcia before the last day of the current month and pay in advance your rent in cash. You will be provided a written acknowledgment that a specified sum of money has been paid.
  • Do not forget that you will have to pay months fully despite of your arrival/departure date, that is to say, you will have to pay full February whether you arrive February 1st or February 5th. These are owners policies and we have to respect them.

9. When and how do I get my apartment keys?

  • You should confirm your estimated time of arrival. In the event of any changes, you need to let us know asap.
  • We will then inform your landlord and set an appointment.
  • As you arrive in Murcia, come and see us to do your check-in, pay your first month rent and give you all the extra information you might need plus a city street map.
  • Then you will be addressed to your flat to meet your landlord when s/he will welcome you and provide all your flat details.
  • Please let us know if you arrive Murcia after office hours, i.e 21,00 h, in order to set an appointment with your landlord. Do not forget to come to our office the following day first thing in the morning to do your check-in.

10. May I move in earlier or move out later than agreed when I booked my flat?

Should you need extra days in order to move in or out, you need to let us know in advance so that we can help you. Extra nights will have extra cost.

11. Are bed sheets, blankets, and towels included?

For hygienic reasons and for the sake of convenience, bed sheets, blankets, and towels are considered as personal use items so you should bring them with you. Of course, all apartments are equipped with beds and basic furniture (see 14 below).

12. Are pets allowed?

You should let us know beforehand in order to inform your landlord and your flatmates to check any possible allergies or inconveniences.

13. Will there be a phone land line?

Our shared flats are rarely provided with a land line. If so, expenses will be at your own cost.

14. What appliances are provided in my apartment?

Each flat is furnished and equipped with a washing machine, refrigerator and cookware.

  • You can find the following appliances in many of our flats, but not in all: microwave, dishwasher, dryer, iron, TV, tv digital channels, video, DVD, computer, hair dryer, air conditioning & heating.
  • Nevertheless, there is no compulsory requirement to provide them. If you would like to know what appliances are available in your flat, just ask us.
  • Internet available and working in all shared flats. Cost will be included in your monthly bill (around 10 € / person a month).

Internet available on request in empty flats (around 45 € a month).

15. What about if I break something?

If you break something due to incorrect and improper use, you will need to pay for the repair. If it was not your fault, your landlord will take care of it, but, in ll cases, you should tell your landlord right away.

When light bulbs burn out, you will need to replace them.

16. Are bills (electricity, water, gas, building charges or Internet) included in my monthly rent?

Bills are not included in your rent although some landlords include the above mentioned costs. In this case, this piece of info will be added into the flat description and contract.

Regarding Internet, please let us know for advice.

17. How much do I need to pay to cover my monthly bills?

Cost for electricity, water and gas depend on your personal use habits. It could be around 35 €/month per person, but it will very much depend on consumption.

Once the landlord had received the invoice, he will send you a copy so that you can check how much you consumed.

You should pay your bills directly to the landlord in cash. He will let you know when he will get a new invoice that should be paid.

The total bill amount due will be divided into the number of people living in the apartment, so you will only pay for your own share.

We strongly advise to make a wise use of electricity, gas, and water to avoid extra uncomfortable expenses.

18. In my flat we use gas. What number should I call to buy a tank and how much does it cost?

Call 902 103 100 and it will be delivered to your flat. Each bottle/tank costs around 12 € and it lasts about two months in a 3 people flat. We recommend to always have a spare bottle for your own sake.

19. What happens if I cancel my reservation before I arrive?

Due to past experiences and to avoid last minute cancellations, once you have booked and paid the requested amount for your room there will not be reimbursement under any circumstances.

20. Could I cancel my accommodation once my tenancy started?

If you decide to move out before the end of the agreed rental period (shall be subject to the terms and conditions agreed once you signed your contract or by means of a confirmation email), you will be breaching your contract and will not be entitled to receive any reimbursement.

21. Who will return my deposit once my tenancy ended and when can I get it back?

  • Remember you need to give at least a week’s notice both us and your landlord to finish your tenancy.
  • Then you must provide us a signed document from your landlord, authorizing us to pay your deposit back. We will be able to provide a sample letter.
  • After that, you will receive your deposit in cash in our office the day you leave your apartment.

22. When can I go to IH Murcia to talk about my flat management?

Our accommodation office hours are weekdays from 9.30 h to 14.00 h and from 17.30 h to 21.00 h (Tuesdays afternoon closed).

IMPORTANT: Please contact us to make an appointment by email or phone to provide you a better service. Check it out here.

23. What should I do if I want to rent the same flat again in the future?

You found your flat thanks to our work and service provided, so any new future rent should be made by contacting us. You should also tell us about any personal arrangements you may make as far as your flat rent is concerned.

24. How can I loose my deposit?

You will loose your deposit if you:

  • have not paid for the rent every month.
  • have caused direct damages to your flat.
  • have not paid your bills.
  • have not cleaned your room when finishing your contract.
  • in all cases, if breach of contract.

And please remember, your deposit is not transferable to any other person.

25. Will IH Murcia provide any useful information about how to survive in Murcia?

Of course! Have a look to our useful INFO PACK clicking the picture down the bottom page.

26. Do you provide any airport transfer to/from Murcia city?

Indeed! It is a much cheaper, safer and reliable service than a public taxi. And we will be waiting for you on your arrival!

Our fees from Alicante airport are:

  • For 1 person 77 €
  • For 2 people 115 € (57,50 € per person)
  • For 3 people 135 € (45 € per person)
  • For 4 people 150 € (37,50 € per person)

Please note that these prices are based on one piece of luggage per person and departures from Alicante airport.

Let us know your full flight details in order to book this service and fell free to contact us for a bigger group transfer fee quotation or departures from different airports.

27. And... what do I do when I arrive in Murcia?

  • The flat owner will be in your flat to welcome you home and give you the apartment keys. Please note that your landlord will be waiting for you and will schedule his agenda for this. Hence you should provide an accurate arrival time (+- 15 min.) and date in Murcia city in order to set an appointment with him. In case you need a transfer service from the airport please check FAQ 26.
  • If your arrival is before 9pm on a weekday you should come the very same day of your arrival to our office to do your check in and pay your rent. Remember landlords cannot accept any money directly from you.
  • If you arrive after 9pm, you must come to our office the following morning.
  • If you arrive on a weekend, you must come to our office the following Monday.
  • Remember that our accommodation office hours are Monday to Friday from 9.30h to 14.00h and 17.30h to 21.00h

28. To what extend is Instituto Hispánico de Murcia responsible for students and/or landlords’ actions?

Instituto Hispánico de Murcia will only act as means of contact between the tenant and the landlord. They should avail themselves to the terms and conditions agreed upon the rental contract that they shall sign.

Under no circumstances will Instituto Hispánico de Murcia be responsible for the actions taken by any party.

end faq

FAQs host family accommodation PDF Print Email

Looking for accommodation? We offer you a wide range of options according to your specific needs.

Bear in mind that it is very important for you to book your host family before your arrival so we will have it ready for you. Otherwise we cannot guarantee any availability.

Further details will be shown ahead.

What does “host family accommodation” mean?

When we talk about “host families”, we usually refer to both conventional families or single women who want to share their homes and enjoy the company of foreign students while they speak Spanish to them.

Without any doubt, this is the best combination: to take a professional language course and at the same time experience the real Spanish life. In no time you will be picking up common expressions and idiomatic phrases. We are completely convinced that you will feel very much at home and will enjoy a relaxed atmosphere with the independence of having your own key.

Where are they located?

We guarantee that your home will be no more than a 25 minute walk away from the school. Many of our host families live within a 10 minute walk from IH Murcia school.

Are host families reliable?

Our staff personally interviews all the families before placing students in their homes. We can match them with a family and a roommate – if required - with whom we think they will be compatible.

Our families accommodating students do not run this scheme just like a family business; they have a personal interest in intercultural contact, and you will be accepted and treated as a family member.

What kind of atmosphere can I expect?

The family will speak only Spanish (our families are trained to have foreigners in their homes) and serve typical Spanish food. We have collaborated with many of these families for three or more years without problems and we feel confident that you will be satisfied.

Type of accommodation in hosting families

You can select a single or a double room and have a choice between full board, with three meals a day (breakfast, lunch and dinner) or half board, with two meals a day (breakfast and lunch or dinner). Please note that double room is only available to students coming together.

How do I book?

The reservation is made on a weekly basis. The accommodation is available between 12:00 h p.m. on the Sunday prior to the first day of the course – Monday - until 12,00 h p.m. on the Saturday after they complete the course. It is also possible to request additional days but IHDEMU does not guarantee the availability of extra days of accommodation in the same host family.

All students should inform IHDEMU or the host family in advance of their approximate time of arrival. In the event that one of the previously mentioned parties is not contacted, IHDEMU will not be held responsible for greeting or picking up the student upon arrival.

Host family accommodation fees do include once a week laundry, bed linens and the number of meals requested but no ironing services. Students should bring along towels with them.

For last minute registrations we cannot guarantee to fulfill required preferences. In the event that a student is not satisfied with the assigned accommodation and he/she is rightfully justified in his claim, he/she will be allowed to change to another accommodation of the same type.

All students living with a Spanish host family must notify IH de MURCIA well in advance of any special dietary requirements or health problems.

What rules do I have to follow?

IHDEMU will provide the student’s host family information within the week prior to the starting course dates to avoid any uncomfortable last minute cancellation or changes.

Try to accept and understand the habits and customs of your family. The more you share with them, the richer your experience will be.

If you intend to arrive at a different hour than you initially told us, inform us in advance.

Do not expect too much luxury in your room; you will find the essential things you need (bed, chair, table and a cupboard). It is advisable to keep your room tidy in order to allow the family to regularly clean and change the bed linen.

You can come to an agreement with them on certain cleaning days.

Each family has their own eating times, so you have to adjust to their timetable. If you come at a different time or don't come at all, always inform the family in advance; If your breakfast time is at a different time to the family’s one, they will leave you breakfast ready the night before.

You are not allowed to prepare your own meals.

If you want to change your accommodation after arrival, you have to tell the school administration.

Always apply common sense but:

  • If you want to leave something in the fridge, it is advisable to ask the host family beforehand.
  • If you come home late at night, try to be as silent as possible.
  • If you break something in your family’s home, you will be asked to replace it.
  • You are not allowed to wash and iron your clothes by yourself.
  • You can only use the phone for receiving calls.
  • Try not to waste water and light; there is a huge concern about water consumption in Murcia.
  • The family living room is not always the best place for studying or doing homework. We suggest you use your own room for this.
  • Try to avoid using family belongings without their permission.

Take care of your family home as you would take care of your own home.


Other useful information

If a you decide that you want to postpone or take a break from any course for unjustified personal reasons, you will loose any right to a monetary refund, and the course/accommodation will not be made up. If there is any problem with your accommodation it is imperative that you inform school staff immediately in order to find a solution. There will NOT be any administration charge for the change the first time; after that, 50 € will be charged for administration fees.

end faq

FAQs Students´ flats PDF Print Email

Looking for accommodation? We offer you a wide range of cheaper and better options than anywhere else.

Bear in mind that it is very important for you to book your flat before your arrival so we will have an apartment reserved for you. Otherwise we cannot guarantee flat availability.

We offer students apartments in the best areas of the town centre, well communicated, carefully decorated and totally equipped with the advantages of a hotel and the privacy of a cozy apartment. So if you are looking for student flats use our special page in FACEBOOK here where you will find many options for your interest. Apartment accommodation is also available for non IHDEMU students.

How do I book a room?

In order to book a room you need to pay a deposit that will be refunded to you once you leave your room.

You will lose your deposit if:

  • you have not paid the rent to the owner
  • you have caused direct damages to your flat
  • you have not observed the conditions set forth in the tenancy agreement you signed with your flat’s owner

Before you make any sort of transfer, you will receive our tenancy agreement for you to read. Please take a close look at the terms.

This procedure should be STRICTLY followed in order to book a flat:

  • Get to our web page www.ihdemu.com and send us your booking form.
  • Attached to the form, you can give us some additional information and some other specific details that may help us find a comfortable accommodation for you.
  • When we find you a flat according to your needs, you will have to complete your booking by transferring a deposit to our bank account (account details are provided below). Please e-mail us your bank receipt. Note that without this deposit we cannot reserve your accommodation and guarantee flat availability.
  • When you arrive you should come to our main office (Calle Enrique Villar nº13, 4ºB – 30008 Murcia) so we can sign the contract and give you the keys. You can also use our taxi services or bus transfer to Murcia.

How much do I need to pay for my deposit?

For a full academic course (10 months) you need to pay a deposit equal to a full month’s rent. For shorter stays, you will only pay a proportional to the length of your stay (i.e. half of your monthly rent for a five-month-stay, and 70% for a seven-month-stay).

How can I pay for my deposit?

Our bank details are the following:

  • Name: Instituto Hispánico de Murcia.
  • Bank: SabadellCAM.
  • Address: Av. Juan Carlos I, 24, 30.840 Alhama (Murcia), Spain.
  • IBAN / BIC: ES25 00811162350001038109 / BSAB ESBB. If you are in Murcia you can also come to the school and pay your deposit cash.

How, to whom and when can I pay for my rent?

You need to get in touch with your flat’s owner and pay him directly. Some owners prefer to go to tenant’s houses and charge the tenant in cash while some others would like a bank transfer. Rent should be paid by the fifth day of every month.

What is the minimum/maximum period I can book a flat?

You can book your flat for the time you need, from a week to a full academic year.

When and how do I get my apartment keys?

You should confirm your estimated time of arrival. In the event that there is any change, you need to let us know as soon as possible by calling the contact number we will give you once you book your flat. We will then inform your landlord.

Once you are in Murcia you need to get in touch with him to let him know about your arrival so that you can meet him at your new flat and get your keys.

Are bed sheets, blankets, and towels included?

For hygienic reasons and for the sake of convenience, bed sheets, blankets, and towels are considered as household and personal use items. Hence, they are not included and you should bring them with you.

Are pets allowed?

You should let us know beforehand in order to inform your landlord and your roommates to check any possible allergies.

Is there a phone home line?

Our shared flats are rarely provided with home line. If so, expenses will be at your own cost.

Is Internet access provided?

All flats are set up for Internet access and it is up to the tenant whether or not to install Internet connection. Within the same flat there might be some tenants who are interested in having Internet access, although other tenants might not want to have it. In this case, it is possible to contract Internet and share the monthly bill among those tenants who want to surf the web.

In order to set up Internet you need to complete the following steps:

  • You first need to have a NIE number. In order to get it you have to go to “Oficina de Extranjería”, located in “Carretera Nacional 301 Km. 388, Molina de Segura”. To get there take the bus line 22 from Plaza Circular. Office opens from 8:00 to 14:00 weekdays.
  • Once you have your NIE you have to open a bank account in a Spanish bank. You can open an account for free in some banks, not all.
  • Once you have your account number you have to come to Instituto Hispánico de Murcia and we will do our best to assist you.

May I move in earlier or move out later than agreed when I booked my flat?

Should you need extra days in order to move in or out, you need to let us know in advance so that we can help you. Extra nights will have extra cost.

Is there a washing machine?

Indeed.

What appliances are provided in my apartment?

All flats are equipped with washers, refrigerator and kitchen. You can find the following appliances in many of our flats: microwave, dishwasher, dryer, iron, TV, fan, video, DVD, computer, air conditioning, heating, TDT, and hair dryer. However, there is no compulsory requirement to provide them. If you would like to know what appliances are available, you can read it on your flat info or simply ask us.

Does rent cost cover utilities bills (electricity, water, gas, community, and internet)?

Bills are not included in your rent although some landlords include the above mentioned costs in the rent. In this case, this piece of info will be added in the flat description.

How much do I need to pay to cover my bills?

Cost for electricity, water and gas depend on your personal use habits, but average could be 35€ per person monthly. Once the landlord received the bills, he will send you a copy so that you can check how much you consumed.

So we advise you to make a proper and rational use of electricity, gas and water.

What happens if I cancel my reservation before my arrival?

If you cancel your reservation, in compliance with what is written in the contract you need to sign, you will lose the money paid for the reservation and deposit. Hence you will not be reimbursed under any circumstances.

What happens if I cancel my accommodation once the rental term begins?

If you decide to move out before the end of the agreed rental period (shall be subject to the terms and conditions agreed once you signed your contract or by means of a confirmation email), you are not entitled to receive any reimbursement as far as your deposit is concerned.

Who will return my deposit once my rental period is over and when can I get it back?

We will return your deposit when you leave your flat after your landlord´s approval. You are asked to give at least one week notice to your landlord and ourselves to check that all bills have been paid and give you your deposit back.

What happens if something is broken?

You should tell your landlord right away. If you break something due to incorrect and improper use, you will need to pay for the repair. On the contrary, the landlord will take charge of any other issue right away. When light bulbs burn out, you need to replace them.

When can I go to the Instituto Hispànico de Murcia in order to talk about the management of my flat?

Our office hours are from Monday to Friday, from 9.30 to 14.00 and from 17.30 to 21.00. IMPORTANT: In order to provide a good service please contact us to make an appointment.

In my flat we use gas: What number can I call in order to buy the gas tank and how much does it cost?

Call 902 103 100. Tanks cost around 12€ and they are supposed to last about two months in a 3-person-flat. We recommend to have a spare tank for your own sake.

Am I allowed to have friends, relatives or partners in my place?

You always need to use common sense. Of course you are allowed to have guests in your place, but always act according to ethical standards. For instance, it is not fair if one of your relatives comes and lives with you for a month. You should always need to let your landlord know in advance about your guests’ arrival and the amount of time they will stay in your place.

What should I do if I want to rent the same flat again in the future?

Remember that you found your flat thanks to our hard work and good service provided, so any new future rent should be made by contacting us. Renting a flat directly to the landlord is not allowed and might have a 500€ penalty fine. You should also tell us about any personal arrangements you may make as far as your flat rent is concerned.

Will Instituto Hispánico de Murcia be responsible for students and/or landlords’ actions?

Instituto Hispánico de Murcia will only act as means of contact between the tenant and the landlord. You should avail yourself to the terms and conditions agreed upon the rental contract that you shall sign.

Under no circumstances will Instituto Hispánico de Murcia be responsible for the actions taken by any party.

end faq

PREGUNTAS FRECUENTES Festival SOS PDF Print Email

Es importante que TODOS los miembros del grupo lean este apartado y el contrato que les enviaremos.

El contrato te protege y te asegura un buen servicio.

1. ¿Qué ventajas tengo al alojarme en vuestros pisos?

  • Somos una escuela de español para extranjeros creada en el año 2000. Disponemos de alojamiento para nuestros estudiantes y ofrecemos nuestra infraestructura y experiencia a los asistentes al festival.
  • Estamos recomendados por la organización del festival.
  • Nuestros pisos son más baratos que un hotel y más cómodos que un camping. Además, ten en cuenta que el horario de salida del piso es a las 17,00 h.
  • Puedes ir andando al recinto del festival.
  • Más de 300 personas contentas alojadas en la edición de 2012.
  • Posibilidad de comprar nuestro carné de descuentos por 5 € / persona con acceso especial a bares o afters en la ciudad.

2. ¿Qué tipo de alojamiento ofrece IH Murcia?

  • Ofrecemos habitaciones en pisos compartidos. Esto quiere decir que podéis alquilar una habitación o varias en un piso donde vive gente, estudiantes o el mismo propietario del piso con su familia. Tendréis acceso a cocina, baño y una cama cómoda.
  • También tenemos "plazas extra". ¿Qué es esto? Ocurre cuando alquilas una habitación con dos camas para 3 personas, es decir, una persona se trae su propio colchón o saco de dormir. Recuerda que no se podrá dormir en las zonas comunes del piso (salón, comedor, sala de estar, ...) a no ser que reserves el piso completo. Una plaza extra no es una cama supletoria.
  • Ten en cuenta que el incumplimiento del contrato deriva en sanción económica (ve más abajo el punto 20).
  • ...Y recuerda que nos encantaría poder alojar a todos los grupos en un mismo piso, pero esto no siempre será posible, en especial grupos numerosos. De todas formas no olvidéis que nuestros pisos están muy cerca del festival, en el centro de Murcia, y podéis ir andando.
  • En todos los casos tendréis privacidad y la llave del piso.

3. ¿Me tengo que llevar mantas, toallas o sábanas?

Las sábanas, mantas y toallas se consideran utensilios de uso personal, por lo que no están incluidas en el alojamiento y os tendréis que traer las vuestras.

4. ¿Me puedo alojar más noches que las que dura el festival?

Claro, pero nos lo tienes que notificar al hacer tu reserva. Lo que no se permite es reservar solamente una noche.

5. ¿Cuál es el precio de la habitación y la fianza?

  • 50 € por habitación individual, persona y noche.
  • 40 € por habitación doble, persona y noche.
  • 30 € por plaza extra, persona y noche. ¿Qué es esto? Ve al punto 2.
  • FIANZA: 50 € por persona, que se devolverá al final del alojamiento, tras la aprobación del propietario, si no se ha producido ningún desperfecto en el piso ni tampoco ha habido incidentes durante el alojamiento. Ve el punto 11 para saber cuándo pagar la fianza.
  • Recuerda que no está permitido reservar una única noche del festival (punto 4).

6. ¿Cómo reservo?

  • 1. Envíanos un formulario por cada miembro del grupo. Recuerda indicar el nombre del líder del grupo en el campo "observaciones" para que sepamos que vais juntos, y la hora de llegada y de salida de Murcia.
  • 2. Mándanos un email con fotocopia de todos vuestros DNIs por ambos lados a This e-mail address is being protected from spambots. You need JavaScript enabled to view it .
  • 3. Para confirmar la reserva tienes que hacer una transferencia por el importe total del alojamiento. No podremos confirmar tu reserva hasta que no nos envíes la copia del pago. Recuerda que la fianza la tendrás que pagar al recoger tus llaves. En caso de que canceles no se devolverá el importe transferido.
  • 4. No olvides señalar tu nombre completo y concepto en la transferencia para hacer un correcto seguimiento.
  • Estamos atendiendo numerosas peticiones según orden de llegada, así que sé paciente. Nos pondremos en contacto contigo lo antes posible.
  • Provisionalmente se asignará el alojamiento cuya dirección figura en el contrato de arrendamiento, pero hasta 7 días antes del comienzo del festival, dependiendo de la disponibilidad del propietario o de las propias habitaciones, la dirección del alojamiento podría variar, sin afectar en modo alguno la calidad del piso ni la distancia del mismo al recinto del festival. Si este supuesto caso llegara a ocurrir, os mandaríamos un nuevo contrato con la nueva dirección asignada. Ésta es una herramienta de organización interna para proporcionaros un mejor servicio.
  • Recibirás una copia del contrato por email y tu factura cuando te asignemos una habitación. UNa vez recibido envíanos el contrato por correo postal o electrónico con todas las hojas firmadas y ya es todo. No te preocupes si faltan unos días para el festival y no has recibido la dirección del piso: una vez que hayas hecho la reserva te garantizamos la habitación. Haremos un esfuerzo para que tengas esta información lo antes posible.

IMPORTANTE: al hacer tu reserva te garantizamos con 100% de seguridad una habitación para el festival con las mismas características que las que habías reservado.

Te recomendamos que hagas la reserva lo antes posible por la disponibilidad limitada de pisos.

7. ¿Cómo pago?

Nuestros datos bancarios son:

  • Nombre: Instituto Hispánico de Murcia
  • Banco: SabadellCAM
  • Dirección: Av. Juan Carlos I, 24, 30.840 Alhama (Murcia), España
  • CCC: 0081-1162-35-0001038109
  • Para transferencias internacionales: IBAN / BIC: ES25 0081 1162 35 0001038109 / BSABESBB

Os mandaremos la factura y el contrato de arrendamiento correspondiente para cada uno de los inquilinos. Tened en cuenta que este servicio no tiene IVA.

Tened en cuenta que podéis hacer un pago único completo por todos los miembros del grupo o que cada miembro pague su parte correspondiente.

8. ¿Qué pasa si olvido enviar los contratos firmados?

No será posible confirmar ningún alojamiento si no se ha enviado el formulario, copia de DNI y contrato firmado de todos los miembros del grupo.

Es necesario enviar un formulario por cada persona.

9. ¿Cuándo puedo entrar en el piso?

Una vez depositado el dinero de la fianza en IHM y recogidas las llaves del piso en nuestras oficinas. Recuerda que habrá un juego de llaves por habitación contratada, independientemente del número de personas que haya por habitación.

10. ¿Dónde tengo que recoger las llaves del piso?

En nuestras oficinas, calle Enrique Villar, 13, 1º B (mapa de google aquí). Consejo: como estamos en el centro de la ciudad es difícil aparcar por esta zona, aunque hay un aparcamiento subterráneo público al final de la calle, a 50 metros.

11. ¿Cuándo tengo que pagar la fianza?

La fianza se paga en metálico en nuestras oficinas de 9,00 h a 21,00 h el viernes 3 de mayo cuando recojas las llaves del piso.

IMPORTANTE: Recuerda que cerramos a las 21,00 h y no podremos atender a nadie después de esa hora.

12. ¿Son 50 € de fianza por cada persona o por cada grupo?

La fianza es 50 € por persona; se cobrará y se devolverá en efectivo en el lugar y fecha estipulados.

13. ¿Quién y cómo se paga la fianza?

Únicamente el líder del grupo recogerá las llaves y entregará la fianza en nombre del grupo, y ésta será la misma persona que recogerá la fianza al final del festival. Si el líder no pudiera deberá autorizar por escrito a otra persona.

14. Si hay algún problema con la habitación, ¿con quién tengo que hablar?

Tendrás que contactar con el propietario. Hemos revisado todos los pisos y los propietarios se han responsabilizado de entregar el piso/habitación en perfectas condiciones. IHM te proporcionará su nombre y número de contacto al recoger las llaves.

15. ¿Cuándo tengo que salir del piso?

La hora de salida máxima es las 17,00 h del domingo 5 de mayo de 2013.

16. ¿Cuándo entrego las llaves y me devolvéis la fianza?

La fianza se devolverá entre las 14,00 h y las 18,00 h del domingo 5 de mayo de 2013 al devolver las llaves y tras el visto bueno del propietario. Este horario no es flexible y recomendamos que lo respetes. Si queréis devolver las llaves antes de las 14,00 h nos tenéis que avisar para que estemos en la oficina.

17. ¿Se puede devolver la fianza por transferencia bancaria?

Sí, siempre con el visto bueno del propietario para su devolución, y con un coste extra de 5 € por grupo que incluye gastos de transferencia y gestión. Se recibirá en una única cuenta bancaria antes de 5 días tras la finalización del festival.

En cualquier caso, tendrás que pasar a dejar las llaves del piso en nuestras oficinas.

Este servicio se debe contratar antes de tu llegada a Murcia.

18. ¿Qué ocurre si no recojo la fianza o llego fuera de hora?

Lo sentimos pero no se devolverán fianzas que no se recojan en el periodo de tiempo facilitado. Nuestra obligación es estar en la oficina en el horario estipulado y la tuya pasar a devolver las llaves y recoger tu fianza.

19. Si pierdo las llaves, ¿qué pasa?

En caso de pérdida de llaves no se devolverán 35 € del depósito por cada juego extraviado.

20. ¿Qué puede ocasionar la pérdida de la fianza?

Antes de devolverte la fianza debemos tener una llamada de teléfono del propietario de tu piso para confirmarnos que todo está bien, limpio y ordenado, así que procederemos a la devolución de tu fianza tras su visto bueno.

Aplicaremos siempre lo estipulado en el contrato pero, en resumen, no se devolverá en los siguientes casos:

Roturas y/o desperfectos.

Alojar a otra persona diferente a las que han firmado sus contratos, alojar personas extra sin habérnoslo comunicado y sin pagar, o subarrendar la habitación.

Comportamiento inadecuado, agresivo o molestias a los vecinos o demás personas que habiten en la vivienda.

Alojamiento sucio o desordenado.

No recoger la fianza en el horario y lugar facilitado.

En TODOS los casos, es el propietario quien decide si se devuelve la fianza o no. IHM es un mero intermediario entre el propietario y el inquilino y se exime de toda responsabilidad.

21. Tengo más dudas

Hemos intentado responder a todas, pero si se nos ha escapado alguna te puedes poner en contacto con nosotros en el chat de abajo a la derecha, llamando a los teléfonos 968 900 325 / 633 329 144 de 09,30 h a 21,30 h de lunes a viernes, o mandándonos un email a This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

 

end faq

Sprachkurs als Bildungsurlaub PDF Print Email

bildungsurlaub IH Murcia(only in German) Wir möchten, dass sich unsere Schüler wie Spanier fühlen, indem wir ihnen durch einen ausgezeichneten Service und eine Vielfalt an sportlichen und gesellschaftlichen Unternehmungen das spanische Lebensgefühl vermitteln.

Unsere Sprachkurse sind auf die praktische Anwendung des Spanischen ausgelegt. Hierbei werden die vier Sprachfertigkeiten - Sprechen, Hörverstehen, Lesen und Schreiben - über Lehrmethoden entwickelt, in welche die Teilnehmer anhand von hauptsächlich kommunikativen Übungen logisch und Schritt für Schritt eingeführt werden.

Der Sprachkurs muss in der Regel mindestens 5 aufeinanderfolgende Tage dauern und die tägliche Unterrichtsdauer darf 6 x 50 Minuten (30 Wochenstunden) nicht unterschreiten.

Intensiv Spanischkurs für Unternehmen

Intensiv Spanisch + Kultur Spanischkurs

Nützliche Informationen

  • + 16 Jahrebildungsurlaub IH Murcia
  • 30 Lektionen/Woche
  • Niveaus: A2 / B1
  • Max. 8 Personen pro Gruppe
  • Programm 1 Woche: 190 €
  • Programm 2 Wochen: 380 €
  • Datum 2012:bildungsurlaub IH Murcia

          9. und 23. Januar

          6. und 20. Februar
          5. und 20. März
          9. und 23. April
          7. und 21. Mai
          4. und 18. Juni
          2. und 16. Juli
          6. und 20. August
          3. und 17. September
          1. und 15. Oktober
          5. und 19. November
          3. und 17. Dezember

Instituto Hispánico de Murcia besitzt die Anerkennung für Bildungsurlaub in Deutschland. Siehe auch Hinweise zu Bildungsurlaub. Anerkennung erfolgte durch Berlin, Brandenburg, Saarland, Schleswig-Holstein und Sachsen-Anhalt.

Wir sind Experten für Spanischunterricht und was wir machen, machen wir gut!

Weitere Informationen zum Thema Bildungsurlaub erhält man unter www.bildungsurlaub.info oder i.d.R. über das zuständige Landesministerium für Bildungsfragen:
Berlin, Brandenburg, Bremen, Hamburg, Hessen, Mecklenburg-Vorpommern, Niedersachsen, Nordrhein-Westfalen, Rheinland-Pfalz, Saarland, Schleswig-Holstein, Sachsen-Anhalt.


Spanish Teaching experience provided by Birmingham College, UK PDF Print Email

bcol teachingA great opportunity for all native English speakers looking to learn or further develop their Spanish language skills through teaching. Birmingham College UK and Instituto Hispanico de Murcia have teamed together to bring you a unique package which includes all you’ll need to have a rewarding and enjoyable experience hassle-free!

So, how about developing your teaching skills at Birmingham College and then spending sometime living as a local in beautiful Murcia?

This programme is a brilliant way of enjoying the Spanish lifestyle while improving your language and teaching skills.birmingham college

Edward Olmos, from the University of Chester,  wrote:

" I spent three months living and working in Murcia, in Centro de Estudios CEI - a local public school - and in the EUTM (Escuela Universitaria de Turismo de Murcia). Working with children and adolescents was an incredible experience for me as it was the first time I had had this opportunity. In terms of my career the experience had a positive influence on my decision making. I was made to feel welcome and appreciated by the staff, pupils and people in the city and I enjoyed my time there immensely, I would recommend it to everyone who has the opportunity."

What’s included?

  • 4 days teacher TESOL teacher training at Birmingham College
  • Return flights from the UK
  • Various accommodation options in Murcia (bills included)
  • Teaching practice as a language assistant for 12 hours/week
  • Two week (40 lessons) Intensive Spanish course in Murcia
  • Weekly activities with the Instituto Hispanico 
  • Information and support prior and during placement  
  • Optional Spanish lessons on language, history and social science

What’s NOT included?bcol teaching

  • Visas for non-EU residents
  • Travel Insurance
  • Airport pick-up and drop-off (can be arranged at extra cost)
  • Food

Entry requirements:

  • Native English speakers
  • Minimum 22 years old 
  • Minimum B1 level of Spanish

Dates

  • January – May (20 weeks)
  • September – December (14 weeks)

 .freeservice3

INCLUDED IN YOUR COURSE FEE 





Prices

Our courses can be taken for periods of time different than those indicated. Please contact us for further information and don´t forget to read our general conditions on bookings & prices. Remember there is a 39 € inscription fee and 35 € course material in all courses.


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Price: TBA

Don’t miss out on this fantastic opportunity! Contact us today for more information:

Birmingham College
BMI Building (C/O), 9 Margaret Street,  Birmingham, B3 3BS, UK.
Tel: +44 (0) 121 212 0888   Fax: +44 (0) 121 212 0666
Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it    www. Bcol.co.uk


One to One Spanish courses PDF Print Email

individualThis course is ideal for students who require high-quality Spanish courses within a short time frame. It has been designed to cover any particular student's needs or any university, school, company or group of friends´ special interests. 

Students on this kind of programmes have very special and precise needs, which are identified through contacting us beforehand, an interview on arrival and a placement level test.

You can take as many lessons per day or week as you wish.

And don´t forget, these lessons are 60 minutes based.

Course Information

    • Starting dates: every Monday.
    • Lenght: minimum 1 week.
    • Number of lessons: on request.
    • Levels: all.
    • Class times: on request and subject to availability.

 .freeservice3

INCLUDED IN YOUR COURSE FEE 





Prices

Our courses can be taken for periods of time different than those indicated. Please contact us for further information and don´t forget to read our general conditions on bookings & prices. Remember there is a 39 € inscription fee and 35 € course material in all courses.

Weeks Lessons Euros
1 1 33
1 +3 27


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FOM special Spanish intensive course PDF Print Email

FOMThis Spanish course is ideal for FOM students who require a high-quality Spanish course within a short time frame. It has been designed to cover particular FOM student's needs or any special interests.

Students on this kind of courses have very special and precise needs, which are identified through contacting us beforehand, an interview on arrival and a placement level test.

Please read on:

  • Starting date: Monday, 18th February 2013
  • Finishing date: Friday, 1st March 2013
  • Lenght: 2 weeks
  • Number of lessons: 20
  • Lessons per day: Two 50 minute lessons
  • Class times: from 14,30 h to 16,10 h (FLEXIBILITY according to FOM students timetable availability)
  • Levels: All. We will ask you to fill in our placement level test before arrival
  • Minimum of students per classroom: 7
  • Maximum of students per classroom: 10 (in order to provide quality education)
  • Class photocopied material included in course fees
  • Save 39 € inscription fee not applicable to FOM students

IMPORTANT: After finishing dates we offer the opportunity to continue this course under the same conditions of maximum and minimum number of students per class, price and flexibility of schedule. In other words, you will be able to carry on providing a minimum of 7 students per classroom as many weeks as you would like to.

bildungsurlaub recognition

We can not compete on price but on quality! That´s why our courses are recognised by some German Lander such as Berlin, Brandenburg, Saarland, Schleswig-Holstein and Sachsen-Anhalt. More info here.

 .freeservice3

INCLUDED IN YOUR COURSE FEE 





Prices

Please contact us for further information and don´t forget to read our general conditions on bookings & prices. Note that a 35 € course book & class material fee does not apply nor 39 € inscription fee, as requested in all our courses.

Weeks Lessons Euros
2 20 99


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TV & Radio
ilaria

Ilaria Sgarbossa - from Italy - interviewed by ONDA REGIONAL de MURCIA (Spanish). Thanks to Escuela Universitaria de Turismo de Murcia, Rafael Rosa, Ramón García and staff!

monika

Monika Züglerová - from Czech Rep. - interviewed by ONDA REGIONAL de MURCIA (Spanish). Thanks to Escuela Universitaria de Turismo de Murcia, Rafael Rosa, Ramón García and staff!

rieko

Rieko Jinnai - from Japan - interviewed by ONDA REGIONAL de MURCIA (Spanish). Thanks to Escuela Universitaria de Turismo de Murcia, Rafael Rosa, Ramón García and staff!

cope radio

Felipe Espada interviewed by CADENA COPE (Spanish).

orm

Felipe Espada interviewed by ONDA REGIONAL de MURCIA (Spanish).

Yen Hua

Yen Hua - from Taiwan -  interviewed by ONDA REGIONAL de MURCIA (Spanish). Thanks to Escuela Universitaria de Turismo de Murcia, Rafael Rosa, Antonio and staff!

Zhenya y Brian Camp

Zhenya Deinechyna - from Ukraine -, Brian Camp - from Ireland - and Lolo Pérez - IH Murcia staff - interviewed by ONDA REGIONAL de MURCIA (Spanish). Thanks to Escuela Universitaria de Turismo de Murcia, Rafael Rosa, Antonio and staff!

orm

Lorena Hidalgo Zebadúa - Miss Mexico 2005 - interviewed by ONDA REGIONAL de MURCIA (Spanish). Thanks to Escuela Universitaria de Turismo de Murcia, Rafael Rosa, Antonio and staff!

orm

Lorena Hidalgo & Bárbara Bolaños (México) interviewed by Rafael Rosa in ORM (Spanish). Thanks to Escuela Universitaria de Turismo de Murcia.


7 Región de Murcia TV programme, part I

7 Región de Murcia TV programme, part II

A students´play... and the Oscar goes to...!

IH Murcia virtual tour... thanks, Tomas!